Leica Biosystems GmbH in Nussloch has won the Manufacturing Excellence (MX) Award 2011 in the Customer Focus category. With a workforce of 336 employees, the German plant in Nussloch near Heidelberg makes products for different stages of specimen preparation in the histopathological laboratory. These include cryostats and microtomes for ultra-thin sections of tissue as well as automatic coverslippers and tissue processors to produce high-quality samples that can be kept for extremely long periods of time without loss of quality.

The jury decided that customer involvement in the development of the products, several customer satisfaction surveys and, not least, tailored product solutions designed to ease the customers’ workload set Leica Biosystems well apart from the other competitors.

The aims of this benchmarking award, which is being conferred for the seventh time this year, are to promote cross-sector and international cooperation to strengthen industry, and to set up a communication platform for expert academics and practitioners. Innovative and creative solutions are not only to boost the international competitiveness of the individual company, but, through holistic interaction, sustainably enhance the status of Germany as a business location.

Source: Leica Biosystems